Frequently Asked Questions
If you need help, the answer to your question is likely to be found on this page.
I can't login, or I forgot my username or password.
How can I delete my account?
If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable! This includes everything you uploaded and all messages to you and from you.
How can I update my profile?
To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.
How can I report an error or other problem with the site?
To report an error or problem with the site, you can contact us here.
I signed up but did not receive a verification email?
Please check you Span or Junk Mail folder. Some internet providers or email programs inadvertently mark our emails as Spam or Junk Mail. You will also want to mark email@example.com as a Safe Sender or White List to ensure you get any additional mail from our system. To have the verification email re-sent to your email Click Here
How do I remove a recent activity from the Home Page & What's New?
For a single recent activity, simply go to your profile page and click the small "x" to the right of the activity. This will remove the recent activity listing from your profile page and everywhere else on the system. Please note: This only eliminates the activity from showing in the recent activiity lists, and does not undo the activity.
You can perminantly hide your activities from showing up on the recents list in Settings -> Privacy Settings on the user toolbar.
How do I add an event to the calendar?
First you must be a registered CycleFish user and logged in to your account. To add a new event (or edit an existing event) place you mouse over the down arrow next to the My Apps selection on the top user menu and click events. There you will see the options to Create New Event or manage any events you already have in the system.
How to Use Features
We have created Video Tutorials for many of our popular features. View Tutorials
How can I deal with someone that is bothering me?
How can I report spam or other inappropriate content?
You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.
Is my information kept private?
Absolutely. We do not share any personal information about you to any third party. We will also never display your email or last name (if entered) anywhere on the site and we will never give it to anyone.
How can I make my profile private?
You can make your profile private by visiting the Account Privacy page. Remember if you give your profile address to friends that are not CycleFish members, they will not be able to see it either.
How can I block users from contacting me?
You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.