I was doing a weekend trip this past summer heading the IA when the bike started sounding funny. Pulled over to find that I had a crack in my Super Trap muffler right at the weld where it gets wider. It was mid-week so I called ahead to Big Barn Harley Davidson in Des Moines and low and behold they had the Supper Trap slip-ons in stock.

I pulled in to what has the be the most unique Harley Dealer I have been too...It is actually a BIG BARN! The guys in service were great, even though they seemed to be pretty busy that day, they got me right in since they knew I wanted to get back on the raod to make that days destination. They got me checked in and recommended a good BBQ place right around the corner for me to get some lunch while they worked on the bike. I got back no more than 45 minutes later and there was my bike ready to hit the road.

It was great that the service writer there appreciated my situation and made sure that I was back on the road just as fast as possible. Thanks Big Barn HD!

Our local Harley shop is great. We purchased the extended warranty and they loan us a bike when ours are in thier shop getting maintenance or upgrades. Though when I told the sales person on Thursday that I would be back on Sat. to buy two bikes he treated me like an airhead bubble head dreamer. When I returned on Sat and purchased two bikes his attitude changed...I think he likes me now.

The old Honda shop just closed its doors overnite a while back. Found out later that the IRS closed it for them. Understand the mech's had a time getting their tools and all back but they finally did. New shop is about 20 miles away (a short ride) and they seem to really go the extra mile. Another shop opened at the old location (not the same management) but I haven't checked them out yet.

I have been to our local Harley shop, B & B, only 3 times, gurrrr! Not good! I will only go back if I can not get the part some place else!

I do a lot of my own work - especially on my old Kawasaki bikes. But The Kawasaki dealer in Garden City, KS, Garden City Powersports; can't be beat. I took my '81 Spectre up to get some work done - valves adjusted, etc. He had the courtesy to call and give me an estimate, treated me like a valued customer. Needless to say when I needed new tires for my Shadow, they got the business. kelly does a good job and treats customers exceptionally well!

My local dealer, 5 season sports, Eveleth, MN is just great.  Good reliable service,polite, easy to deal with and he really sponsors HOG rides well.  This dealer really went out of his way after my engine went bad on my 2008 Schreaming Eagle Ultra.  Warranty was expired but he managed to get me a new engine.  I am really pleased.

Our dealership in Bossier City, LA are very good to us. We would recommend them to anyone. Ladies, Suzette is the absolute best when it comes to dressing you up.

My local dealers (Myers Duran & Route 66 HD) never seem to have the parts for my '86 Sportster. My '80 Sportster sat at Myers Duran over a month just to get tires changed. Got tired of waiting so I went back and got my bike. Had tires changed at Spark America bike rally.
2 good mom & pop shops shut down but we still have Jacks Motorcycles that carries some parts that the HD dealers don't keep in stock for older bikes. And usually better prices.

My Local dealer is Appletons Harley Davidson in Clarksville Tennessee Great bunch of guys and gals there they helped me and my wife buy or first harley's and the team was great if ever near ther stop in and say hi

"American 'V'-Twin" in Corning, NY has served me well, what little I have used them + has really cute females @ the desk.
They will take the time to look up Buell part #s & will order small quantities from their sister dealership in PA.
Have a passing fair stock of new & used HDs

I'm still PO'd @ HD for dropping Buell tho & will be a long time before I order anything except parts

Well I have to add 1 ½ cents, in in my town our Honda weaker dealer, you can walk in and it’s like walking in a unsociable club, there’s the bikes there’s the parts here’s the price WHAT don’t like the price ooh well another sucker will walk through the door within the hour and treat us like royalty and we will take their money. Down the road 2 miles the HD dealer friendly smiles coffee pot going all the time they are having something cooking almost every weekend community rides twice a month family atmosphere I have not walked though that place without most of the staff greeting you and talking to you not like salesmen, like Hey glad to see you today would like some coffee are a soda, something to eat would like to us to walk around with you, are do you want to browse around and if you need use just wave your hand we well be right over. GO FIGER!!

Sad day and happy day..My good neighbor, friend and Suzuki dealer in Wisconsin is now retired and the dealership is now closed. Opened the place 38 years ago and has been the top dealer in Wisconsin, Minnesota and Dekotas for last 5+ years. They are still good friends by long distance.